Wednesday, 13 April 2016

Crucial Conversations

Crucial Conversations

I recently read a book called crucial conversations

This was the first time I realised I could use a simple strategy in conversations to get results. 

I loved it. 

The impact was immediate. My confidence grew overnight. What were once locked up frustrations quickly became excellent ideas resulting in pats on the back. The positive changes were at work and at home.

This book is a must read for everyone. 

I mentioned all this to a friend at work. He asked me to present my enthusiasm at one of our xTalks. xTalk is our company equiavelent to TED talks. I was flattered and obviously took him up on the offer.

In the talk I used freemind (a mind map tool) and Visual Studio Workflow to help demonstrate how the book's strategies helps with the dynamics of a crucial conversation.

I hope you enjoy it!


The cover of the book Crucial Conversations
p.s. I have no commercial interest in the book btw, but I must credit the authors and the training company that helps people worldwide to use this invaluable skills. Check out their web site here https://www.vitalsmarts.com/











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